Privacy policy

Last updated: November 2026

1. Who we are

PACK METHOD is operated by [First name Last name], Germany (see the Legal notice). Contact: contact@pack-method.com.

2. Your part data stays on your device

Photos, CAD files (STEP, IGES, STL) and the dimensions you enter in the app are processed only in your web browser. They are never uploaded to our servers or shared with anyone.

Saved projects and your unit preference are kept in your browser’s local storage on your device. We cannot access them. You can delete them at any time in your browser settings.

3. Pilot access requests

When you request access to the pilot, we store the details you enter: name, work email, company, role, country, your optional message, the time of the request and our decision.

• Purpose: to review your request, give you access to the app and contact you about the pilot (for example to ask for feedback).
• Legal basis: Art. 6(1)(b) GDPR (steps before and for providing the pilot at your request) and your consent given in the form, Art. 6(1)(a) GDPR, which you can withdraw at any time by writing to us.
• Storage: in a Cloudflare D1 database operated for us by Cloudflare (see section 5).
• Retention: until the end of the pilot plus 12 months, or earlier if you ask us to delete it. Rejected requests are deleted within 3 months.
• We do not send newsletters or marketing emails and do not sell or share these details.

4. Signing in to the app

Access to the app is protected by Cloudflare Access. When you sign in, Cloudflare sends a one-time code to your email address and checks it. After signing in, Cloudflare stores a strictly necessary login cookie (CF_Authorization) for the app so you stay signed in. It is not used for tracking. Legal basis: Art. 6(1)(b) GDPR and § 25(2) TDDDG (strictly necessary).

5. Hosting, server logs and service providers

The site, the access requests and the sign-in run on Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA (Cloudflare Pages, D1, Access, Email Routing). To deliver the pages and protect against attacks, Cloudflare processes technical data such as IP address, time of request, requested file and browser type. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in a secure, working website). Cloudflare acts as our processor under its data processing addendum and is certified under the EU-U.S. Data Privacy Framework.

6. No tracking

We do not use analytics, advertising or tracking cookies. The only cookie is the login cookie described in section 4. All fonts and scripts are served from our own site; no third-party services are loaded.

7. Email

If you write to us, we use your email address and message only to reply. Emails are forwarded via Cloudflare Email Routing to our mailbox.

8. Your rights

Under the GDPR you have the right to access, rectification, erasure, restriction of processing, data portability and objection (Art. 15–21 GDPR), to withdraw consent at any time (Art. 7(3) GDPR), and to lodge a complaint with a supervisory authority, for example the Berlin Commissioner for Data Protection and Freedom of Information. Write to contact@pack-method.com.